Privacy Policy

1. Introduction

Welcome to Playades EOOD ("we", "our", "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile games and related services ("Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our Services to you.

2.1 Personal Information

We may collect personal information that can identify you, including but not limited to:

Name
Email address
Phone number
Physical address
Username and password
Profile picture

2.2 Usage Data

We collect information about how you access and use our Services ("Usage Data"). This Usage Data may include:

Your device's Internet Protocol (IP) address
Browser type and version
The pages of our Service that you visit
The time and date of your visit
The time spent on those pages
Unique device identifiers
Other diagnostic data

2.3 Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. This includes:

Cookies or browser cookies
Flash cookies
Web beacons
Tags
Scripts

2.4 Location Data

We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time, through your device settings.

2.5 Transaction Data

We may collect details of transactions you carry out through our Services, including:

In-game purchases
Billing and shipping addresses
Payment card details or other payment details

2.6 Communication Data

We may collect your communication with our customer support team and other users, including:

Email communications
Chat logs
Customer support requests

2.7 Third-Party Data

We may receive information about you from third parties, such as:

Social media platforms
Advertisers
Analytics providers
Partners with whom we offer co-branded services or engage in joint marketing activities

3. How We Use Your Information

We use the collected data for various purposes, including:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent, and address technical issues
To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those you have already purchased or enquired about unless you have opted not to receive such information

4. Sharing Your Information

We may share your personal information in the following situations:

With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our Service, to contact you.
For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
With business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
With other users: When you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

6. International Data Transfers

Your information, including personal data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you choose to provide information to us, please note that we may transfer the data, including personal data, to jurisdictions located outside your country and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

7. Your Data Protection Rights

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete